Installation FAQs

Ready to understand more about the Cambria installation process with our network of fabricators and installers? Get more familiar with the typical process by browsing our frequently asked installation questions below. If you don’t find what you need, reach out to your fabricator or installer, email Cambria Customer Care or call 1-866-CAMBRIA (1-866-226-2742).

Before Your Cambria Installation

How do I know my slab order status?

Your retailer or installation company will be happy to answer any questions you may have about your order status.

Is my Cambria slab going to look exactly like the samples that I received?

The design sample is a small select cut from a slab; it does not fully exhibit all the design characteristics of the final installed product. We recommend visiting a local gallery or slab showroom to see a full-size slab.

I’ve just purchased Cambria. What happens next?

Your installer should work with you to schedule appointments for measurements and installation. With new construction, your builder typically coordinates the installation for you, but confirm with them. If you have questions about your installation, reach out to your retailer or installation company. 

How can I prepare for my installation day?

Prepare for your new countertops by reviewing the Cambria Installation Day Checklist.

Who will remove my old countertop?

Unless it is prearranged and included in the project contract, our installers will not tear out your existing countertop. It is your responsibility to arrange for the removal of your existing countertops prior to installation. All details should be worked out with your installer and detailed on your purchase agreement.

When my old countertop is removed, will I be without a sink?

Yes, but you can often arrange to have a temporary sink installed. Ask your kitchen and bath dealer or your contractor for details.

What kind of sink can I use?

Cambria can be used with any under-mount or drop-in sink, including stainless steel, cast iron, porcelain, or solid surface. Farmhouse sinks can also be used.

How should I prepare walls or cabinets for installation of my new countertop?

To avoid installation difficulties, please be sure your walls and cabinets are structurally sound, straight, level, and square.

What paint colors would go well with my design?

Every Cambria design features a unique mood board showcasing expertly matched paints and hardware inspiration. You can also utilize our online paint match tool to get suggested Benjamin Moore paint — exclusively sold at locally owned paint, decorating, and hardware retailers.

How do I ensure an accurate measure or template of my countertop area?

All cabinets must be permanently installed and in the same plane. Also, sinks, faucet fixtures, and cooktops should be available at the site during final measurements. To verify cutout dimensions, you must review what is covered in your purchase agreement to ascertain responsibility of your installer.

Who is responsible for making sure all built-in elements (sink, stove, appliances, cabinets, faucet holes, etc.) fit together?

This is the responsibility of the homeowner, general contractor, or Cambria retailer and it should be detailed on your purchase agreement. If it is not, then the installer’s typical practices apply.

Who should I contact if I have questions about my countertop installation?

Your retailer or installation company will be happy to answer any questions you may have.

During Your Cambria Installation

Will my walls and other adjacent surfaces be protected during installation?

Every effort is made to protect your walls and other adjacent surfaces. However, when a heavy quartz countertop is installed, some scuffing to walls or adjacent fixtures may occur. Some “touch ups” may be necessary and are the responsibility of the homeowner.

Do fixtures and appliances need to be on-site during the installation?

Yes. For proper cutout size verification, it is necessary to have the sink and faucet fixtures as well as appliances available during installation.

Additional FAQ Topics

About Cambria

From product attributes to availability, get answers to common questions about Cambria quartz surfaces.

Product Care

Learn how to keep your Cambria in pristine condition by exploring our care and product FAQs.