Field Service Technician

Indianapolis, IN

Cambria has an excellent opportunity for a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment.  This key position will be responsible for representing Cambria positively and professionally while interacting with customers, evaluating and repairing countertops, analyzing and resolving complaints and filing reports.


Responsibilities:

  • Providing outstanding customer service to end users
  • Evaluating countertops during on-site visits and performing repairs as applicable
  • Operating basic power tools (hand polishers, chop saw, angle grinder & gorilla grips) while repairing countertops
  • Filing detailed written reports of the field site visits
  • Analyzing, assessing and giving direction on customer complaint resolutions
  • Assisting in the set-up of countertops for shows and warranty claims
  • Driving the company pick-up and/or van to all appointments
  • Performing other duties as assigned by management

Desired Skills & Experience:

  • High School diploma or equivalent
  • Minimum 2 years’ experience in a field service position required
  • Accurate color perception required
  • Valid Driver’s License required
  • Ability to read blue prints and tape measures
  • Moderate computer skills (Microsoft Office Suite)
  • Ability to operate a digital camera
  • Strong analytical skills
  • Strong oral and written communication skills
  • Ability to lift 75 lbs. daily
  • Ability to bend and twist while working
  • Ability to work extended hours
  • Ability to drive for long periods of time
  • Ability to travel overnight


If you are looking to advance your career by becoming a member of a growing and dynamic team, we are eager to meet you. Please send your resume and salary requirements to Employment@CambriaUSA.com (reference job # 14-063 in the subject line of your e-mail).

Cambria is a privately held, family-owned company with an entrepreneurial vision. We bring a new perspective and approach to the countertop industry by responding to the needs of our customers. With state-of-the-art facilities, combined with the work ethic of experienced employee teams, Cambria has rapidly become an industry leader.

EOE

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